Branch Banking Client Consultant I — Client Service & Growth

Flagstar Bank; Forest Hills (KY); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Forest Hills, NY 11375 to deliver front-line client service and transactional support, including teller duties and financial transactions. You will help clients identify solutions while maintaining accuracy and regulatory compliance, and support branch growth through client engagement and timely problem resolution.

The role emphasizes welcoming clients, educating them on financial solutions, and collaborating with teammates to

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.

Responsibilities

• Sales Performance: Support growth targets and primary client acquisition by delivering right client introductions.
• Client Experience: Provide positive client experience by assisting with account questions, problems, and complaints; educate and engage clients.
• Risk Management: Delivers timely and accurate daily financial transactions; adhere to policies and regulations.

Skills

Customer service

Sales experience

Education

High School Diploma / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Forest Hills, NY 11375 to deliver front-line client service and transactional support, including teller duties and financial transactions. You will help clients identify solutions while maintaining accuracy and regulatory compliance, and support branch growth through client engagement and timely problem resolution.

The role emphasizes welcoming clients, educating them on financial solutions, and collaborating with teammates to