Client Banking Associate I

TD Bank, N.A.; Glassboro (NJ); On-site; USD 29,000 - 39,000; Full time

Job summary

TD Bank, N.A. in Glassboro, NJ seeks a client-focused associate to deliver accurate everyday banking with confidence and clarity. You will guide clients, educate on self-serve solutions, and connect them to partners to help achieve financial goals while upholding TD's risk standards.

The role emphasizes hospitality, relationship building, and a high-touch client experience at the branch level, with opportunities for growth within a compliant banking environment.

Qualifications

• High school diploma or GED and 1 year demonstrated experience working with clients.
• Experience can include volunteering, education, military experience.
• Teller or cash-handling experience in a client facing/financial institution preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that establish trust from the initial engagement and strengthen ongoing relationships.
• Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.

Skills

Customer service

Communication skills

Problem solving

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Glassboro, NJ seeks a client-focused associate to deliver accurate everyday banking with confidence and clarity. You will guide clients, educate on self-serve solutions, and connect them to partners to help achieve financial goals while upholding TD's risk standards.

The role emphasizes hospitality, relationship building, and a high-touch client experience at the branch level, with opportunities for growth within a compliant banking environment.