Client Banking Advisor: Relationship & Solutions

Bank of America; Greensboro (NC); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Bank of America Corporation in Greensboro, NC, is hiring a Customer Service Associate to engage clients in the lobby and guide them through self-service options such as mobile, online banking, or ATM. You will process cash transactions accurately, build relationships, and identify solutions to meet clients’ financial goals.

The role requires enthusiasm, strong communication, and the ability to work weekends or extended hours.

Formación

• Must be enthusiastic, motivated, and results-driven with a client-centric mindset.
• Ability to learn and adapt to new banking systems and self-service tools.
• Willingness to work weekends or extended hours as needed.

Responsabilidades

• Engages clients in the lobby and educates on self-service options.
• Accurately processes cash transactions and maintains cash controls.
• Builds relationships to identify financial solutions for clients.
• Follows bank processes and complies with laws and regulations.
• Manages center traffic, appointments, and outbound calls.
• Delivers a positive client experience and supports team goals.

Conocimientos

Customer focus

Communication

Problem solving

Time management

Teamwork

Cash handling

Educación

High School Diploma or GED

Bachelor's degree or Associate’s degree in business or related field

Descripción del empleo

Bank of America Corporation in Greensboro, NC, is hiring a Customer Service Associate to engage clients in the lobby and guide them through self-service options such as mobile, online banking, or ATM. You will process cash transactions accurately, build relationships, and identify solutions to meet clients’ financial goals.

The role requires enthusiasm, strong communication, and the ability to work weekends or extended hours.