Client Banking Advisor

Bank of America Corporation; Weeki Wachee (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America is seeking a customer service associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will learn client needs, connect them to appropriate solutions, and support a strong client experience in a busy financial center.

The role requires strong communication, relationship-building, and a results-driven mindset, with weekend and extended hours as needed.

Qualifications

• Energetic self-starter with strong work ethic and results focus.
• Excellent relationship-building and client-service skills.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand client financial goals and connect to solutions.
• Build relationships to meet clients' financial needs and drive the client experience.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Communication

Time Management

Sales Orientation

Education

Bachelor's Degree or business-relevant Associate’s Degree

High School Diploma / GED

Job description

Bank of America is seeking a customer service associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will learn client needs, connect them to appropriate solutions, and support a strong client experience in a busy financial center.

The role requires strong communication, relationship-building, and a results-driven mindset, with weekend and extended hours as needed.