Client Relationship Advisor - Banking Solutions

Bank of America; Forestville (MD); On-site; USD 32,000 - 52,000; Full time

Job summary

Bank of America is hiring for a customer service role in our branch network. The position focuses on engaging clients in the lobby, guiding them through self-service options, and processing cash transactions with accuracy and care.

You will build relationships, identify solutions, and connect clients with the right financial services to meet their goals. The role emphasizes a service-driven culture, teamwork, and adherence to laws and regulations, with opportunities for career growth and ongoing

Qualifications

• Customer-centric professional with a strong work ethic and results focus.
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Skills

Customer focus

Communication

Sales mindset

Time management

Problem solving

Relationship building

Adaptability

Education

High School Diploma or GED

Bachelor’s or relevant Associate’s Degree

Tools

Cash handling

Self-service tech platforms (ATM/online/mobile)

Job description

Bank of America is hiring for a customer service role in our branch network. The position focuses on engaging clients in the lobby, guiding them through self-service options, and processing cash transactions with accuracy and care.

You will build relationships, identify solutions, and connect clients with the right financial services to meet their goals. The role emphasizes a service-driven culture, teamwork, and adherence to laws and regulations, with opportunities for career growth and ongoing