Client-Focused Banking & Solutions Advisor

94-1687665 Bank of America, National Association; North Charleston (SC); On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America is seeking a customer-focused associate to engage clients in the lobby and guide them to self-service options such as mobile, online banking, or ATM. You will process cash transactions, build relationships, and connect clients with solutions to meet their financial goals.

The role requires effective communication, the ability to work weekends or extended hours, and a willingness to learn banking tools and comply with regulations.

Qualifications

• Excellent customer service mindset and guest engagement.
• Ability to learn and explain banking self-service tools.
• Strong communication and relationship-building skills.
• Willingness to work weekends and extended hours.
• Experience in financial services is a plus.

Responsibilities

• Engage clients in lobby and guide them to self-service options.
• Process cash transactions accurately and efficiently.
• Build relationships and identify solutions to financial goals.
• Partner with specialists for small business, lending, investments.
• Maintain compliance with laws and bank policies.

Skills

Customer service

Sales

Communication

Cash handling

Problem solving

Time management

Teamwork

Education

High School Diploma

Job description

Bank of America is seeking a customer-focused associate to engage clients in the lobby and guide them to self-service options such as mobile, online banking, or ATM. You will process cash transactions, build relationships, and connect clients with solutions to meet their financial goals.

The role requires effective communication, the ability to work weekends or extended hours, and a willingness to learn banking tools and comply with regulations.