Client-Focused Relationship Banker & Solutions Advisor

NBMBAA; North Carolina; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Bank of America in North Carolina is seeking a client-focused team member to engage clients in lobbies, educate them on self-service banking, and process cash transactions efficiently. You will engage in meaningful conversations to understand financial goals and connect clients with suitable solutions.

The role emphasizes risk control, excellent service, and collaboration with specialists across small business, lending, and investments. Weekend or extended hours may be required.

Qualifikationen

• Must be an enthusiastic, self-motivated candidate with a strong work ethic and client-first mindset.
• Ability to build relationships and deliver an excellent client experience.
• Willingness to learn and adapt to banking platforms and self-service tools (ATM/online/mobile).

Aufgaben

• Executes risk-aware operations and supports operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and regulations to act in the client's and bank's best interest.
• Collaborates with experts in small business, lending, and investments to grow knowledge.
• Manages branch traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Kenntnisse

Enthusiastic self-starter

Strong work ethic

Client focus

Effective communicator

Adaptability to technology

Problem solving

Time management

Ausbildung

High School Diploma / GED

Bachelor's degree or business-related Associate’s degree

Jobbeschreibung

Bank of America in North Carolina is seeking a client-focused team member to engage clients in lobbies, educate them on self-service banking, and process cash transactions efficiently. You will engage in meaningful conversations to understand financial goals and connect clients with suitable solutions.

The role emphasizes risk control, excellent service, and collaboration with specialists across small business, lending, and investments. Weekend or extended hours may be required.