Client Associate | Elevate In-Store Sales & Service

TravisMathew; Oak Brook (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

TravisMathew is seeking a Client Associate to join our retail team and deliver an exceptional in-store experience that drives sales and loyalty. You’ll connect with customers, learn the product line, and help maintain a welcoming environment on the floor.

In this role you’ll meet sales goals, participate in events and CRM activities, and collaborate with teammates to promote the TravisMathew brand while working flexible hours including weekends and holidays.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Retail/Fashion experience is a plus.
• Strong customer service and communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Communication skills

Independent decision-making

Flexibility with hours

Tools

POS systems

Microsoft Office

Job description

TravisMathew is seeking a Client Associate to join our retail team and deliver an exceptional in-store experience that drives sales and loyalty. You’ll connect with customers, learn the product line, and help maintain a welcoming environment on the floor.

In this role you’ll meet sales goals, participate in events and CRM activities, and collaborate with teammates to promote the TravisMathew brand while working flexible hours including weekends and holidays.