Client Advocate - Personal Injury Case Manager

Morgan & Morgan, P.A.; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Morgan & Morgan in Chicago is seeking a Case Manager to join our team. The ideal candidate will be highly organized, handle a varied caseload, and support attorneys in developing settlements, preparing documents, and correspondence as needed.

You will interact with clients, insurance carriers, and medical providers, maintain organized case files, and ensure timely progression from intake to closing under attorney supervision. Remote work is not eligible.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Client interaction

Communication

Multitasking

Organizational skills

Attention to detail

Typing speed

Team player

Proactive communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Morgan & Morgan in Chicago is seeking a Case Manager to join our team. The ideal candidate will be highly organized, handle a varied caseload, and support attorneys in developing settlements, preparing documents, and correspondence as needed.

You will interact with clients, insurance carriers, and medical providers, maintain organized case files, and ensure timely progression from intake to closing under attorney supervision. Remote work is not eligible.