Client Advisor - Lenox

Brobston Group LLC; Atlanta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Tiffany & Co. Lenox is seeking a Client Advisor to embody the Tiffany brand in every client interaction, delivering memorable experiences and driving sales.

You will communicate enthusiastically about the Tiffany story and build lasting client relationships with a focus on premium service. Responsibilities include developing client relationships, exceeding commercial targets, and fostering a clienteling culture.

Qualifications

• Retail or luxury retail experience required.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Authorized to work in the United States.
• College degree desired.
• Multilingual abilities are a plus.

Responsibilities

• Represent the Tiffany brand in every client interaction.
• Develop client relationships and exceed sales targets.
• Cultivate a clienteling culture and grow outreach to clients.
• Achieve monthly, quarterly, and annual sales goals.
• Capture client data and build a strong client base.
• Drive sales through repeat client business.
• Identify opportunities to deliver elevated client experiences.
• Deliver memorable moments to every client.

Skills

POS systems

Client tracking

Outlook

Multilingual

Education

College degree

Tools

Outlook

Job description

Summary

As a Client Advisor at Tiffany in Lenox, you will embody the Tiffany brand in each client interaction, using your flair for making each client's experience extraordinary. You will be an excellent communicator and brand ambassador, conveying your passion for Tiffany in every conversation and fostering client relationships to exceed commercial targets.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction.
• Develop client relationships and exceed commercial targets through building your own business.
• Foster a clienteling culture and reinforce client development to grow outreach business.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experiences.
• Elevate in-store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.
• Execute best practices by optimizing hospitality and store amenities.

Requirements

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Must have authorization to work in the United States.
• A college/university degree is desired.
• Proficiency in multiple languages is desired.