Client Advisor - Pasadena (Spanish Speaker)

LVMH; Pasadena (TX); On-site; USD 30,568 - 41,355; Full time

Job summary

Inside Lvmh is seeking a Tiffany Client Advisor in Pasadena, Texas, who embodies the Tiffany brand through exceptional client interactions. This role requires excellent communication skills, a passion for the brand, and a proven track record in achieving sales targets. Bilingual in Spanish and a college degree are required. The position offers a competitive hiring range of $22.19 - $30.02 per hour, depending on experience, along with flexible working hours to accommodate client needs.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours.
• Ability to connect with a diverse client base.
• Proficiency in multiple languages.

Responsibilities

• Embody the Tiffany brand in client interactions.
• Develop client relationships to exceed sales targets.
• Deliver memorable client experiences.
• Capture client data and cultivate relationships.

Skills

Excellent communication

Client relationship building

Sales target achievement

Passion for branding

Spanish speaking

Education

College/university degree

Tools

Point of Sales (POS) systems

Microsoft Outlook/email

Job description

As a Tiffany Client Advisor you will:

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding the sales plan.
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.

Service:

• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
• Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event.
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
• Connect with your client’s wardrobe to ‘style them’.

Experience

Required

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• Spanish Speaking.
• A college/university degree.
• Proficiency in multiple languages.

The hiring range for this position is $22.19 - $30.02. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.