Client Advisor - Saks NYC

Brobston Group; New York (NY); On-site; USD 55,000 - 95,000; Full time

Job summary

Brobston Group in New York City seeks a Client Advisor to drive sales and deliver a personalized luxury shopping experience, supporting both individual and store goals. You will build lasting client relationships, maintain a client book, capture customer information, and promote store events while coordinating shipping and alterations.

A bachelor's degree or equivalent experience is required, with 3 years of luxury retail preferred; you should have strong customer service, product knowledge, and

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 3 years of luxury retail experience.
• Strong customer service and product appreciation.
• Proficient with computers and store systems.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Use product knowledge to maximize sales and transaction value.
• Maintain and expand a client book, capture customer information, and promote store events.
• Follow up on client shipping, alteration, and other service needs.
• Support store housekeeping, shipping and receiving, and inventory control.

Skills

Retail experience

Customer service

Product knowledge

Computer literacy

Education

Bachelor's degree or equivalent experience

Job description

Summary

The Client Advisor drives sales and delivers a personalized luxury shopping experience. The role supports individual and store sales goals while building lasting client relationships.

Responsibilities

• Meet individual and store sales targets and consignment goals.


• Use product knowledge to maximize sales and transaction value.


• Maintain and expand a client book, capture customer information, and promote store events.


• Follow up on client shipping, alteration, and other service needs.


• Support store housekeeping, shipping and receiving, and inventory control.

Requirements

• Bachelor's degree or equivalent experience.


• At least 3 years of retail experience, preferably in luxury sales.


• Strong customer service skills, product appreciation, and computer literacy.


• Ability to work a flexible schedule, including evenings, weekends, and holidays.