CLIENT ADVISOR - SAKS BOSTON

LVMH; Boston (MA); Hybrid; USD 45,000 - 70,000; Full time

Job summary

CELINE, the luxury leather-goods house, seeks a passionate retail professional to drive sales and manage client relationships at SAKS FIFTH AVENUE in Boston. The role emphasizes delivering outstanding service, leveraging product knowledge, and meeting store targets while maintaining the store image.

Ideal candidates have at least 3 years in luxury retail, are tech-savvy with POS systems, and can work flexible schedules including evenings and weekends.

Qualifications

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting.
• Strong customer service orientation and ability to manage client books.
• Proficiency with computer systems and various software packages.

Responsibilities

• Meet individual and store sales targets and consignment goals.
• Incorporate product knowledge to maximize sales per transaction and dollar value.
• Promote store events and maintain client books; follow up on shipping/alteration issues.

Skills

Retail sales

Customer service

Computer literacy

Flexible schedule

Tools

POS systems

Job description

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide.

To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

YOUR IMPACT:

• Meet individual and store sales targets and consignment goals
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction
• Adhere to all company policies
• Capture all relevant customer information for entry in database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book
• Consistently follow up with any shipping, alteration, or other issues related to clients
• Assist in general housekeeping and the maintenance of the store image
• Support shipping and receiving and inventory control as requested

Job responsibilities

KEYS FOR SUCCESS

Experience:

• Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting
• Computer literate; learn and use various software packages
  
• Candidates with client books strongly preferred
• Desire to work in a retail setting, with a focus on sales
• Passion for luxury product with an appreciation for design
• Tech Savvy - ability to learn and utilize various software programs
• Service orientation and customer focused
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays
  

Workplace: SAKS FIFTH AVENUE, BOSTON

Additional information

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

Celine is a luxury French fashion House founded in 1945 by Céline Vipiana.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.