Client Advisor - Las Vegas Forum Shops

brobstongroup.com - Jobboard; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Las Vegas, NV. This role is centered on delivering exceptional client experiences and building long-term relationships while achieving sales goals.

Candidates should have at least 2 years of retail experience, preferably in luxury, alongside strong interpersonal skills and proficiency in Microsoft tools. The position involves operating on the sales floor and contributing to both individual and team KPIs.

Qualifications

• Minimum 2 years of experience in retail, preferably in a luxury environment.
• Fluent in English, additional languages preferred.
• Dependable, punctual, and flexible in work approach.

Responsibilities

• Engage clients to provide a high-end experience.
• Manage client relationships and proactively reach out.
• Achieve and exceed sales goals and key KPIs.
• Support visual merchandising standards.
• Collaborate with store leadership on operations.

Skills

Interpersonal skills

Sales experience

Communication skills

Client management

Technological proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summary

The Client Advisor is a brand ambassador who delivers exceptional client experiences, cultivates long-term relationships, and supports store objectives. Reporting to a Client Advisor Manager or Store Manager/Director, the role focuses on driving sales, mastering product knowledge, and assisting with visual merchandising or training as needed. This position operates on the sales floor at the Forum Shops in Las Vegas and contributes to achieving individual and store KPIs.

Responsibilities

• Welcome and engage clients to provide a high-end client experience in line with brand standards.
• Develop and manage client relationships, proactively reaching out to existing and prospective clients.
• Achieve and exceed sales goals and key KPIs (ADT, UPT, data capture, repurchase rate).
• Support visual merchandising standards and assist with inventory preparation and execution.
• Collaborate with store leadership on operations, follow up on charge sends, repairs, and holds, and participate as a team player.

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment (hospitality or client-facing roles acceptable).
• Client-centric, team-oriented, with excellent interpersonal and communication skills.
• Professional presentation and dependable, punctual, and flexible work approach.
• Fluent in English (written and verbal); additional languages preferred.
• Technologically proficient, comfortable using Microsoft tools (Word, Excel, Outlook).