Client Advisor, Las Vegas City Center

brobstongroup.com - Jobboard; Las Vegas (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Las Vegas to deliver exceptional luxury customer service and build strong client relationships. This role requires a proactive approach to maximize sales while maintaining store standards.

The ideal candidate has a passion for luxury fashion, strong communication skills, and the ability to work independently or as part of a team. Fluent English is required, and additional languages are a plus.

Qualifications

• Experience delivering exceptional luxury customer service and building long-lasting client relationships.
• Ability to achieve sales targets and KPIs through proactive selling and cross-selling.
• Strong communication and interpersonal skills, capable of working independently and as part of a team.

Responsibilities

• Create a welcoming environment and provide an excellent in-store customer experience.
• Capture and maintain customer data in the CRM for personalized relationships.
• Promote an omnichannel mindset and ensure a consistent client journey.

Skills

Customer relationship building

Sales targets achievement

Communication skills

Interpersonal skills

Problem solving

Job description

Summary

The Client Advisor delivers exceptional luxury customer service, builds and maintains client relationships, and works to maximize individual and team sales. This role supports the omni-channel client journey, promotes product and brand knowledge, and upholds store standards and security.

Responsibilities

• Create a welcoming environment and provide an excellent in-store customer experience.
• Achieve individual sales targets and KPIs through proactive selling and cross-selling across departments.
• Capture and maintain customer data in the CRM to develop personalized relationships and future opportunities.
• Promote an omnichannel mindset and collaborate with colleagues to ensure a consistent client journey.
• Maintain high standards of visual merchandising, shop floor presentation, stock procedures, and loss prevention.
• Handle customer complaints effectively and liaise with management when necessary.

Requirements

• Passion for selling and for luxury fashion, art, and design.
• Experience building long-lasting relationships with clients and delivering personalized service.
• Strong communication and interpersonal skills; able to work independently and as part of a team.
• Ambition, resilience, self-motivation, and a results-driven approach to problem solving.
• Solid product knowledge of the managed category and awareness of fashion trends and competitors.
• Fluent English required; additional languages are a plus.