Client Advisor - La Jolla

Brobston Group LLC; San Diego (CA); On-site; USD 36,000 - 66,000; Full time

Job summary

Tiffany & Co. in San Diego is seeking a confident sales professional to deliver the Tiffany client experience, act as a brand ambassador, build lasting client relationships, and drive sales through personalized service and clienteling.

You will engage clients, consistently exceed sales targets, and manage client data in POS and client-tracking systems while working flexible hours including weekends and holidays. A college degree and Spanish language skills are preferred.

Qualifications

• Experience in retail or luxury retail or client-related service.
• Proven track record of achieving sales results.
• Ability to connect with diverse clients and build relationships.
• Proficiency with POS and client-tracking systems; Outlook.
• Authorization to work in the United States.
• Flexibility to work non-traditional hours.
• College degree; Spanish language skills preferred.

Responsibilities

• Engage clients to create in-store experiences.
• Develop and maintain client relationships to drive repeat business.
• Consistently achieve monthly, quarterly, and annual sales targets.
• Capture and maintain client data using POS and client tracking systems.
• Conduct client appointments with curiosity and discovery to convert sales.
• Drive business through key product pillars and styling recommendations.
• Leverage client feedback to enhance the client experience.
• Work flexible hours including days, nights, weekends, and holidays.

Skills

Clienteling

Relationship building

Sales targets

Luxury retail experience

Education

College degree

Spanish language skills preferred

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Summary

Deliver the Tiffany client experience by acting as a brand ambassador, building and maintaining client relationships, and driving sales through personalized service and clienteling. Support store commercial targets through strong communication, product knowledge, and an entrepreneurial approach to growing your own business.

Responsibilities

• Engage clients using the Tiffany touch to create memorable in-store experiences
• Develop and maintain client relationships to drive repeat business and lifetime loyalty
• Consistently achieve or exceed monthly, quarterly, and annual sales targets
• Capture and maintain client data using POS and client tracking systems
• Conduct client appointments with curiosity and discovery to convert sales
• Drive business through key product pillars and styling recommendations
• Leverage client feedback and NPS behaviors to enhance the client experience
• Work flexible hours including days, nights, weekends, and holidays

Requirements

• Experience in retail or luxury retail or relevant client-related experience such as hospitality
• Proven track record of achieving commercial sales results
• Ability to connect with a diverse client base and build relationships
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook
• Authorization to work in the United States
• Flexibility to work non-traditional hours including weekends and holidays
• College degree and Spanish language skills preferred