Client Advisor - Aventura

Brobston Group LLC; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Tiffany & Co. in New York seeks a Client Advisor who embodies the Tiffany Experience by delivering personalized in-store service, building lasting client relationships, and driving loyalty.

You will work with central and local teams to exceed monthly and annual sales targets, capture client data, and schedule appointments and styling sessions to convert sales across product pillars.

Qualifications

• Retail or luxury retail experience.
• Proven track record of achieving sales results.
• Bilingual fluency in English and Portuguese.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Proficiency with POS systems and client tracking tools.

Responsibilities

• Embody the Tiffany brand and deliver exceptional in-store client experiences.
• Build and maintain client relationships and clienteling to drive repeat business and lifetime value.
• Consistently achieve or exceed monthly, quarterly, and annual store sales targets.
• Capture and maintain accurate client data using POS and client tracking systems.
• Conduct client appointments, discovery, and styling to convert sales across key product pillars.
• Optimize store hospitality and amenities and act on client feedback to elevate the in-store experience.

Skills

Bilingual English/Portuguese

Clienteling

Sales targets

POS systems

Client tracking tools

Outlook

Education

College degree preferred

Tools

POS systems

Client tracking tools

Microsoft Outlook

Job description

Summary

The Client Advisor delivers the Tiffany Experience by embodying the brand and creating exceptional client interactions. The role focuses on developing client relationships, exceeding commercial targets, and fostering clienteling with an entrepreneurial approach. The advisor represents the brand in-store and collaborates with central and local teams to drive client loyalty and sales performance.

Responsibilities

• Embody the Tiffany brand and deliver exceptional in-store client experiences through personalized service.
• Build and maintain client relationships and clienteling to drive repeat business and lifetime value.
• Consistently achieve or exceed monthly, quarterly, and annual store sales targets.
• Capture and maintain accurate client data using POS and client tracking systems.
• Conduct client appointments, discovery, and styling to convert sales across key product pillars.
• Optimize store hospitality and amenities and act on client feedback to elevate the in-store experience.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles.
• Proven track record of achieving sales results.
• Bilingual fluency in English and Portuguese.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Proficiency with POS systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the United States.
• College or university degree preferred.