Client Account Specialist: Service & Retention Pro

Automatic Data Processing, Inc.; City of Rochester (NY); Vor Ort; USD 40.000 - 48.000; Vollzeit

Benefits dieser Stelle

Benefits after 2 months

Zusammenfassung

Automatic Data Processing, Inc. in Rochester, NY seeks a Client Account Specialist to act as the primary contact for assigned client accounts, ensuring service excellence and satisfaction.

You will manage communications, maintain detailed records, and coordinate with internal teams to address needs, support renewals, and provide timely updates to management.

This full-time, on-site role requires strong interpersonal and organizational skills and experience with CRM systems and Microsoft Office.

Qualifikationen

• High school diploma or equivalent required.
• 2+ years in client services or account management.
• Strong interpersonal and organizational skills.
• Experience with CRM systems and Microsoft Office Suite.

Aufgaben

• Serve as primary point of contact for assigned client accounts.
• Manage client communications and maintain detailed account records.
• Coordinate with internal teams to fulfill client needs and resolve issues.
• Support contract renewals and client retention strategies.
• Provide timely updates and reporting to management.

Kenntnisse

Interpersonal skills

Organizational skills

CRM experience

Ausbildung

High school diploma or equivalent

Associate degree preferred

Tools

CRM systems

Microsoft Office Suite

Jobbeschreibung

Automatic Data Processing, Inc. in Rochester, NY seeks a Client Account Specialist to act as the primary contact for assigned client accounts, ensuring service excellence and satisfaction.

You will manage communications, maintain detailed records, and coordinate with internal teams to address needs, support renewals, and provide timely updates to management.

This full-time, on-site role requires strong interpersonal and organizational skills and experience with CRM systems and Microsoft Office.