Client Account Specialist - Growth & Marketing Support

Signarama; Laguna Hills (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunity

Training & development

Job summary

Signarama Laguna Hills seeks a friendly, organized Client Account Specialist to deliver excellent customer service, support sales, and coordinate in-house marketing. You will help customers identify their signage needs, recommend solutions, and guide orders from the initial inquiry through completion.

This role combines customer relationships, proactive outreach, and close coordination with our production team.

Qualifications

• Previous customer service or sales experience.
• Sign shop or graphics industry experience is a plus.
• Ability to complete required hiring assessments.

Responsibilities

• Serve as the first point of contact for walk-in and telephone customers.
• Assess customer needs, recommend sign products and services, prepare quotes, and assist with the ordering process.
• Accurately complete work orders and obtain customer approvals and deposits.
• Follow up on outstanding quotes and notify customers when orders are ready.
• Coordinate with production team to clarify order requirements.
• Maintain a clean, organized, and professional store.
• Support marketing initiatives and customer outreach campaigns.

Skills

Customer service

Sales support

Communication

Organizational skills

Outbound outreach

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office

POS systems

Job description

Signarama Laguna Hills seeks a friendly, organized Client Account Specialist to deliver excellent customer service, support sales, and coordinate in-house marketing. You will help customers identify their signage needs, recommend solutions, and guide orders from the initial inquiry through completion.

This role combines customer relationships, proactive outreach, and close coordination with our production team.