Client Account Manager - Print & Marketing

Quad; Spartanburg (SC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k)

Holidays

Vacations

Job summary

Quad is seeking a Customer Account Manager to coordinate client orders across sales, operations, and production. You will manage inquiries, align products with client specs, and drive project success through proactive communication.

The role emphasizes independent problem solving, vendor management, and maintaining strong client relationships within a printing environment. Excellent communication and multitasking are essential.

Qualifications

• 3 years' experience in customer service or print environment preferred.
• Excellent communication and organization skills.
• Ability to work independently and manage multiple client accounts.

Responsibilities

• Act as the central point of communication for client orders and changes.
• Liaise between clients and internal departments to ensure smooth order progress.
• Foster and maintain client relationships to build mutual partnerships.

Skills

Independent work

Analytical thinking

Organization

Microsoft Excel

Written & verbal communication

Print industry knowledge

Education

Experience in customer service or print environment

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Quad is seeking a Customer Account Manager to coordinate client orders across sales, operations, and production. You will manage inquiries, align products with client specs, and drive project success through proactive communication.

The role emphasizes independent problem solving, vendor management, and maintaining strong client relationships within a printing environment. Excellent communication and multitasking are essential.