Client Account Manager - Employee Benefits

beni.fit; Tempe (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Base Salary + Bonus + Commission

Health, dental, vision, and 401(k)

Flexible PTO

Company events & retreats

Casual office in Tempe

Job summary

beni.fit is a benefits consulting collective rethinking employee benefits to align with culture and purpose. We’re seeking a confident Employee Benefits Account Manager who will be the go-to for day-to-day service and strategy support, ensuring nothing falls through the cracks.

You’ll collaborate with our Client Executive Team to support high-level client relationships, prepare deliverables, onboard new clients, and present benefits education initiatives.

Qualifications

• Minimum 3+ years in employee benefits or related field.
• Excellent written and verbal communication.
• Strong technical skills with MS Office and HR systems.
• Detail-oriented with a client-service mindset.
• Collaborative team player willing to travel occasionally.

Responsibilities

• Support day-to-day client needs for employee benefits and wellbeing programs.
• Own and manage lifecycle for a defined group of clients.
• Onboard new clients.
• Answer employee questions with clarity and speed.
• Coordinate renewals and open enrollment with follow-through.
• Maintain compliance documents and deadlines.
• Prepare client collateral and present during education sessions.
• Utilize our Agency Management System to keep workflows moving.
• Stay engaged in the benefits industry.

Skills

Self-starter

Benefits experience

Strong communicator

Tech savvy

Detail-oriented

Team player

Willing to travel

Tools

MS Office Suite

ADP

Rippling

Job description

beni.fit is not your average benefits consulting firm, we’re a collective of changemakers rethinking the role of employee benefits to align with company culture and purpose. We believe the right benefits strategy doesn’t just support employees, it powers the entire business. Our mission? Create purposeful, values-aligned benefits programs that energize company culture and inspire people to thrive.

We’re looking for a confident, capable Employee Benefits Account Manager who knows how to keep clients happy and plans running smoothly. You’ll be the go-to person for day-to-day service and strategy support answering questions, solving issues, and making sure nothing falls through the cracks. You’ll also work closely with our Client Executive Team to support high-level client relationships, prepare deliverables, and ensure our service is seamless from every angle. If you’re someone who takes ownership, communicates clearly, and genuinely enjoys helping people navigate their benefits, you’ll fit right in with our team.

What You’ll Be Doing:

• Support our awesome clients (you probably know some) and handle day-to-day needs related to their employee benefits and wellbeing programs
• Own and manage the entire process and lifecycle for a defined group of small and emerging growth businesses
• Onboarding of new clients
• Answer employee questions about benefits, big and small, with clarity, empathy, and speed
• Coordinate renewals, open enrollment, and carrier communications with flawless follow-through
• Maintain compliance documentation and track deadlines
• Prepare collateral and present to client employees for open enrollment and other education initiatives
• Use our Agency Management System to keep all the wheels turning smoothly
• Stay active in the industry. We love people who are plugged in, learning, and showing up

What We’re Looking For:

• A self-starter with a proactive mindset and a service-first attitude
• Benefits industry experience (3+ years direct employee benefits experience preferred) and a strong working knowledge of group health insurance and various components
• Strong communicator—you can write a sharp email, hop on a call, and present like a pro
• Tech savvy, comfortable with MS Office Suite, HCM systems (EX: ADP, Rippling), and learning new tools
• Detail-obsessed, because we deal with real people’s health, finances, and peace of mind
• Team player, we are radically collaborative to support our team first culture
• Willingness to pack a bag and travel (occasionally)

What You’ll Get:

• Base Salary + Bonus + Commission opportunities
• Health, dental, vision, and 401(k)
• The chance to make a mark in a company that’s rewriting the rules of employee benefits
• A flexible/unlimited PTO policy that supports your life outside of work
• Amazing company events and retreats! Yes, we actually like spending time together
• A casual, high-energy work environment in our kick ass office in the heart of downtown Tempe