Employee Benefits Account Manager

Questpro; Irvine (CA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid schedule (2–3 days in office)

Hybrid work technology provided

Supportive, collaborative team culture

Job summary

Questpro is seeking an Account Manager – Employee Benefits in a hybrid Irvine, CA role. You will serve as the primary client contact, manage day-to-day service for a book of business, and collaborate with Account Executives on strategy, renewals, and plan design.

You will lead Open Enrollment, educate employees, and deliver stewardship reports. The role requires 5+ years in benefits, active California Life/Health license, and strong communication and analytical skills.

Qualifications

• 5+ years of employee benefits account management experience.
• Active California Life/Health license.
• Bachelor’s degree preferred.
• Professional designation or willingness to obtain within 18 months.
• Strong communication, analytical, and relationship-building skills.
• Proficiency with Microsoft Office; AMS 360/ImageRight experience a plus.

Responsibilities

• Serve as a primary client contact, delivering proactive and personalized service.
• Partner with Account Executives on benefit strategy, renewals, RFPs, and plan design.
• Lead Open Enrollment, employee education, and client communications.
• Prepare stewardship reports, utilization/claims analyses, and service plans.
• Support compliance, wellness initiatives, and benefit technology implementations.
• Build strong carrier and vendor relationships.
• Stay ahead of industry trends and identify opportunities to enhance client programs.

Skills

Client relationship management

Communication skills

Analytical skills

Relationship-building

Education

Bachelor’s degree (preferred)

Professional designation (or willingness to obtain)

Tools

AMS 360

ImageRight

Microsoft Office

Job description

Account Manager – Employee Benefits

Build relationships. Make an impact. Grow with us.

Why You’ll Love It Here

Our client is recognized as a Best Places to Work in Insurance (2021–2024) and by the Orange County Business Journal as a Best Place to Work (2023–2024). Our culture is collaborative, people-first, and built around professional growth and exceptional client service.

The Role

As an Account Manager, you’ll be a trusted partner to clients and Account Executives, owning the day-to-day service experience for an assigned book of business. You’ll help design and deliver employee benefit strategies while building strong, lasting relationships.

What You’ll Do

• Serve as a primary client contact, delivering proactive and personalized service
• Partner with Account Executives on benefit strategy, renewals, RFPs, and plan design
• Lead Open Enrollment, employee education, and client communications
• Prepare stewardship reports, utilization/claims analyses, and service plans
• Support compliance, wellness initiatives, and benefit technology implementations
• Build strong carrier and vendor relationships
• Stay ahead of industry trends and identify opportunities to enhance client programs

What\'s You'll Bring

• 5+ years of employee benefits account management experience
• Active California Life/Health license
• Bachelor’s degree preferred
• Professional designation (or willingness to obtain within 18 months)
• Strong communication, analytical, and relationship-building skills
• Proficiency with Microsoft Office; AMS 360/ImageRight experience a plus

How They Work

• Hybrid schedule (2–3 days in office)
• Supportive, collaborative team culture
• Technology and tools provided for seamless hybrid work

Ready to grow your career in a people-first environment? I’d love to connect.