Clerk IV – Child Support

Cook-County-State; Chicago (IL); Remote; USD 32,000 - 42,000; Full time

Job summary

Cook County State’s Attorney’s Office in Chicago seeks an entry-level clerical assistant in the Administrative Services Bureau, Division/Unit: Child Support Enforcement. The role supports case processing, file preparation, and court calls, with a Monday–Friday schedule from 8:30 a.m.

to 4:30 p.m. The position requires strong verbal and written communication, solid organizational skills, proficiency in Microsoft Office, and the ability to work independently.

Qualifications

• Excellent verbal and written communication skills, excellent organizational skills, and the ability to multi-task.
• Knowledge of Microsoft Office applications.
• The candidate must be able to work independently.
• CARES and Clerks computer knowledge preferred.
• Typing speed of 50+wpm.

Responsibilities

• Update and process cases as they return from court
• Prepare documents to be filed electronically
• Prepare the daily court call
• Process incoming mail
• Answer incoming calls, transfer to appropriate personnel and forward problem calls to the supervisor
• Maintain confidentiality of information and systems
• Interact with State’s Attorney’s Office employees and personnel of outside agencies
• Perform additional duties and responsibilities as required

Skills

Verbal and written communication

Organizational skills

Multi-tasking

Microsoft Office

Work independently

Tools

CARES system

Clerks software

Job description

Level: Entry (This may vary for internal candidates)

Location: 180 N LaSalle

Bureau: Administrative Services

Division/Unit: Child Support Enforcement

Working Environment: Hours: Monday – Friday 8:30 a.m. to 4:30 p.m.

Physical Requirements:

Light Work: The position requires the ability to stand or walk frequently, often for extended periods. You may need to lift, carry, push, or pull objects weighing up to 20 pounds regularly, and occasionally heavier items. The job may also involve a significant amount of walking or standing relative to sedentary roles.

Duties and Responsibilities:

• Update and process cases as they return from court
• Prepare documents to be filed electronically
• Prepare the daily court call
• Process incoming mail
• Answer incoming calls, transfer to appropriate personnel and forward problem calls to the supervisor
• Maintain confidentiality of information and systems
• Interact with State’s Attorney’s Office employees and personnel of outside agencies
• Perform additional duties and responsibilities as required

Qualifications:

Required:

• The candidate must have excellent verbal and written communication skills, excellent organizational skills, and the ability to multi-task.
• Knowledge of Microsoft Office applications required.
• The candidate must be able to work independently.

Preferred:

• CARES and Clerks computer knowledge preferred.
• Typing speed of 50+wpm.

EEO Message: The Cook County State’s Attorney’s Office (CCSAO) is an equal opportunity employer, which seeks to recruit, develop, and retain the most talented people from a diverse candidate pool. The CCSAO does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, sexual orientation, gender identity, gender expression, and any other characteristic protected by federal, state, or local law. Upon request, the CCSAO will provide reasonable accommodation for qualified individuals due to a disability or pregnancy. The EEOP report can be found on our website at www.cookcountystatesattorney.org.