Entry-Level Child Support Case Processor

Cook-County-State; Chicago (IL); Remote; USD 32,000 - 42,000; Full time

Job summary

Cook County State’s Attorney’s Office in Chicago seeks an entry-level clerical assistant in the Administrative Services Bureau, Division/Unit: Child Support Enforcement. The role supports case processing, file preparation, and court calls, with a Monday–Friday schedule from 8:30 a.m.

to 4:30 p.m. The position requires strong verbal and written communication, solid organizational skills, proficiency in Microsoft Office, and the ability to work independently.

Qualifications

• Excellent verbal and written communication skills, excellent organizational skills, and the ability to multi-task.
• Knowledge of Microsoft Office applications.
• The candidate must be able to work independently.
• CARES and Clerks computer knowledge preferred.
• Typing speed of 50+wpm.

Responsibilities

• Update and process cases as they return from court
• Prepare documents to be filed electronically
• Prepare the daily court call
• Process incoming mail
• Answer incoming calls, transfer to appropriate personnel and forward problem calls to the supervisor
• Maintain confidentiality of information and systems
• Interact with State’s Attorney’s Office employees and personnel of outside agencies
• Perform additional duties and responsibilities as required

Skills

Verbal and written communication

Organizational skills

Multi-tasking

Microsoft Office

Work independently

Tools

CARES system

Clerks software

Job description

Cook County State’s Attorney’s Office in Chicago seeks an entry-level clerical assistant in the Administrative Services Bureau, Division/Unit: Child Support Enforcement. The role supports case processing, file preparation, and court calls, with a Monday–Friday schedule from 8:30 a.m.

to 4:30 p.m. The position requires strong verbal and written communication, solid organizational skills, proficiency in Microsoft Office, and the ability to work independently.