Clerk & Dispatcher - Public Utility Operations

The Virgin Islands Water & Power Authority; Charlotte Amalie (United States Virgin Islands); On-site; USD 38,000 - 46,000; Full time

Job summary

The Virgin Islands Water & Power Authority is seeking a Clerk Dispatcher to perform general clerical duties and operate radio/telephone equipment in a 24-hour public service setting.

Responsibilities include clerical support for engineering, timekeeping, report preparation, work order scheduling, and assisting customers with installation and cost estimates, with occasional field assignments and radio operation.

Qualifications

• High School diploma or equivalent with courses in commercial subjects.
• Five years of clerical experience with a private or public utility firm or three years experience as a Dispatcher.
• Ability to plan work and carry through to completion without close supervision.

Responsibilities

• Assists the engineering staff with daily clerical work; types correspondence from given information, records or reports; maintains records and correspondence files
• Computes total time worked by employees, posts to master timesheet and routes to payroll department
• Prepares all accident reports and other required department reports
• Conducts work order schedules and processes
• Assists with customer issues, complaints and other concerns related to work order installation and cost estimates
• May be occasionally be required to operate a two-way radio
• May be occasionally be required to perform field assignments
• Performs other duties as assigned.

Skills

Office procedures

English proficiency

Arithmetic

Data entry

Planning

Customer relations

Self-management

Education

High School diploma or equivalent with courses in commercial subjects

Tools

Adding machines

Copy machines

Computer terminals

Job description

The Virgin Islands Water & Power Authority is seeking a Clerk Dispatcher to perform general clerical duties and operate radio/telephone equipment in a 24-hour public service setting.

Responsibilities include clerical support for engineering, timekeeping, report preparation, work order scheduling, and assisting customers with installation and cost estimates, with occasional field assignments and radio operation.