Clerk (Austin)

Texas Workforce Commission; Austin (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Family-friendly workplace

Competitive salary

Retirement benefits

401(k) and 457 accounts

Medical insurance

Paid time off

Job summary

Texas Workforce Commission is seeking a Clerk III for its Mail Services department in Austin, TX. The role involves transporting and delivering mail, managing records, and supporting the Records Management Center.

Must be able to lift up to 70 lbs and pass a background check; site is on-site at 1411 Brazos St. Applicants should have at least one year of clerical or customer service experience and may apply academic credits toward qualifications.

Qualifications

• 1 year of full-time experience in clerical or customer service work.
• Relevant academic credits may be applied toward experience qualifications.

Responsibilities

• Operate agency-owned fleet vehicle to transport mail and make routine deliveries in the Austin area.
• Assist with metering mail and other duties within Mail Services.
• Lift, lower, and carry packages up to 70 lbs.
• Maintain confidential records and data entry in the database.

Skills

Clerical experience

Customer service

Education

Academic credits

Tools

Office software

Job description

Job Description

Description

WHO WE ARE

Texas Workforce Commission connects people with careers across the state. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. We are looking for a Clerk to work in the Mail Services department. This position is an onsite position located at the Mail Services office, 1411 Brazos St Ste. 0112, Austin, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE

A professional who seeks to work in a diverse department that promotes employee engagement. You look forward to working in a fast paced, production-oriented department and believe in our mission: "To create, retain, and disburse efficient and cost-effective document services for our customers."

WHAT YOU WILL DO

The Clerk III position supports Mail Services and the Records Management Center. You will perform highly complex (senior level) motor vehicle operations. You will be handling and transporting documents to and from mail stops. You will support the Records Management Center with accession, maintenance, and purging of boxes and files. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO

• Perform routine motor vehicle operations work that involves operating an agency-owned fleet vehicle to transport agency mail and to make routine deliveries for the Document Services Department within the Austin metropolitan area.
• Provide efficient, safe delivery and pick-up of packages and documents, while representing TWC in a professional manner.
• Assist with metering of mail and other duties within Mail Services.
• Work under moderate supervision, with limited latitude for the use of initiative and independent judgment.
• Lift, lower, and carry packages that typically weigh up to 70 lbs.
• Work effectively with internal and external customers and staff.
• Apply knowledge of motor vehicle operations; loading and unloading cargo; of traffic rules and regulations; and of the general/basic maintenance of motor vehicles.
• Operate motor vehicles in a professional and skilled manner.
• Follow schedules and instructions in operating vehicles; and follow best practices in loading and unloading cargo.
• Locate and retrieve folders, correspondence and microfilm records as requested by other TWC departments.
• Maintain, electronically track, file in appropriate location, and distribute confidential records.
• Prepare documents for data entry and enter data into the database.
• Assist with yearly and quarterly file purge.
• Ensure all Personally Identifiable Information (PII) material is secured during delivery.
• May operate manual or hydraulic forklifts, and dollies.
• Perform other duties as assigned.

YOU QUALIFY WITH

• One year of full-time experience in clerical or customer service work.
• Relevant academic credits may be applied toward experience qualifications for this position.

Work schedule for this position is Monday - Friday and work hours may vary. Must be able to lift 70 pounds and move up to 200 pounds using hand trucks or carts. Requires a valid Texas driver license be maintained while employed in the position. Security sensitive position -- background check and fingerprinting conducted on successful candidates(s).

YOU ARE A GREAT FIT WITH

• Knowledge of mail and records center procedures.
• Skilled in the user of computer and office equipment.
• Ability to communicate effectively.
• Ability to prepare and maintain records, files, and reports.

YOU GAIN

• A Family Friendly Certified Workplace
• Competitive salary: $3,785.00/month
• Defined Retirement Benefit Plan
• Optional 401 (k) and 457 accounts
• Medical Insurance
• Paid time off, including vacation, sick and family care leave
• Additional benefits for active employees can be found at https://www.ers.teas.gov/Active-Employees/Health-Benefits .