Clerical Support Specialist

Paycom; Maysville (KY); On-site; USD 25,000 - 32,000; Full time

Job summary

Paycom is seeking a Clerical Support Staff member in Maysville, KY to greet clients, answer phones, and manage scheduling. You will verify demographic/financial data, enter information into the EMR, collect payments, and provide receipts.

The role requires independent work, teamwork, and strong communication skills, with occasional travel as needed. The position emphasizes accurate data entry, attention to detail, and good customer service in a busy office setting.

Qualifications

• High School diploma or GED required.
• Office technology experience; medical office experience preferred.
• Must pass criminal background check and drug screening.

Responsibilities

• Greet clients and the public; answer telephones; schedule and reschedule appointments.
• Verify demographic and financial information at each visit and update the practice management system.
• Collect payments and inform patients of remaining balances; provide receipts.
• Inform clinical staff of patient arrivals and complete daily deposits.
• Scan information into the electronic medical record and retrieve reports as needed.
• Assist clients in person and by phone; work independently and in a team; maintain good communication.
• Other duties as assigned.

Skills

Customer service

Data entry

Telephone skills

Communication

Education

High School diploma or GED

Job description

Job Details

Job Location: Maysville, KY 41056, Position Type: Full Time, Education Level: High School, Travel Percentage: Negligible, Job Shift: Day, Job Category: Admin - Clerical, Role and Responsibilities

Clerical Support Staff

Greet clients/public, answer telephones, schedule & reschedule appointments. Verify demographic and financial information each visit and update any changes in the practice management system. Collect payments and inform patient of any remaining balances and give receipt of payment to client. Inform clinical staff of patient arrival. Complete daily deposits.

Scan all information with accuracy into the electronic medical record and retrieve reports when requested. Must be knowledgeable of the other programs in the office to be of assistance in the event of an absence. Ability to work independently and as a team as well as demonstrate good communication skills. Assist clients both in the office and on the telephone by scheduling and rescheduling appointments.

Other duties as assigned.

Qualifications and Education Requirements

• High School graduate or GED
• Experience with office technology, medical office experience preferred.
• Must be able to satisfactory pass criminal background checks and drug screening.

Physical Requirements

• Ability to sit or stand for periods of time.
• Ability to stoop, squat, etc. for filing.

Special Requirements

• Excellent typing skills, telephone skills, and data entry skills
• High attention to details, great customer service skills, and interpersonal communication

Occasional travel may be required