Checkout Receptionist

HealthWorks Medical; Paducah (KY); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Clinic Access

Gym Membership

Uniform Allowance

401(k) with Employer Match & Profit Sharing

Professional Development Opportunities

Internal Learning & Career Growth

Monday–Friday Schedule

Paid Time Off and Company Holidays

Job summary

HealthWorks Medical in Paducah, KY, is looking for a Check-Out Receptionist to join our corporate care team. This full-time position requires excellent communication and organizational skills to welcome patients and ensure their check-out process is seamless.

Responsibilities include scheduling appointments, processing payments, and maintaining accurate patient records. We offer various benefits including medical, dental, and vision insurance, a gym membership, and opportunities for professional development.

Qualifications

• High school diploma or GED required.
• Previous medical office, receptionist, or customer service experience preferred.
• Experience with electronic medical records (EMR) preferred.

Responsibilities

• Welcome patients with professionalism and compassion during the check‑out process.
• Schedule follow-up appointments and coordinate referrals as needed.
• Verify patient demographics and insurance information.
• Collect balances and other patient payments while accurately processing transactions.
• Maintain a clean, organized, and welcoming reception area.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking abilities

Proficient computer skills

Attention to detail

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Microsoft Office

Job description

Check-Out Receptionist

HealthWorks Medical – Corporate Care

Location: Paducah, KY 42001. Position Type: Full Time (Monday–Friday). Salary: $13.00 per hour.

Essential Responsibilities

• Welcome patients with professionalism and compassion during the check‑out process.
• Schedule follow-up appointments and coordinate referrals as needed.
• Verify patient demographics and insurance information.
• Collect balances and other patient payments while accurately processing transactions.
• Provide patients with visit summaries, work status notes, instructions, and any necessary documentation.
• Answer incoming phone calls and assist patients with questions or direct them to the appropriate team member.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Protect patient privacy by maintaining HIPAA compliance at all times.
• Communicate effectively with providers, medical assistants, nurses, and administrative staff to ensure seamless patient care.
• Assist with scanning, filing, and other clerical duties as needed.
• Maintain a clean, organized, and welcoming reception area.
• Support clinic operations by performing additional duties as assigned.

Benefits & Perks

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Clinic Access
• Gym Membership
• Uniform Allowance
• 401(k) with Employer Match & Profit Sharing
• Professional Development Opportunities
• Internal Learning & Career Growth
• Monday–Friday Schedule
• Paid Time Off and Company Holidays

Qualifications

• High school diploma or GED required.
• Previous medical office, receptionist, or customer service experience preferred.
• Experience with electronic medical records (EMR) preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient computer skills, including Microsoft Office.
• Ability to maintain confidentiality and professionalism.
• Dependable, detail‑oriented, and committed to providing outstanding customer service.
• Ability to work independently while contributing positively to a collaborative team environment.