Clerical Support

Avancer Homes LLC - Genesis Day Training Center LLC; Genoa Township (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive benefits package

Professional growth opportunities

Meaningful work supporting individuals

Training and ongoing support

Job summary

Avancer Homes LLC is seeking a dependable Clerical Support to join our team, responsible for maintaining accurate, confidential records for individuals served and staff documentation. This role supports daily administrative operations, data entry, scanning, filing, and forming efficient recordkeeping processes, while collaborating with management and colleagues.

The position emphasizes professionalism, time management, and adherence to privacy policies, with opportunities for growth and

Qualifications

• Experience in clerical, records management, or office support preferred.
• Strong attention to detail and accuracy required.
• Ability to handle confidential information professionally.

Responsibilities

• Organize, maintain, and update files and records for individuals served, including paper and electronic documentation.
• Review records for completeness, accuracy, organization, and appropriate filing.
• Maintain consistent filing systems, naming conventions, and documentation practices to ensure information can be located efficiently.
• Maintain and update administrative records containing medical, demographic, personal, and other required information based on documentation provided by authorized staff or appropriate sources.
• Ensure updated information and documentation are accurately entered, filed, scanned, or stored in the appropriate individual record.
• Identify missing, incomplete, outdated, or incorrectly filed documentation and notify the appropriate staff member or supervisor for follow-up and correction.
• Maintain confidential records in accordance with Avancer Homes LLC policies and applicable privacy requirements.
• Safeguard sensitive information and exercise appropriate discretion when handling records concerning individuals served and employees.
• Assist with data entry, document preparation, scanning, copying, filing, and other administrative duties.
• Assist with maintaining forms, spreadsheets, reports, and tracking systems as assigned.
• Support the development, implementation, and maintenance of administrative procedures and recordkeeping processes.
• Communicate professionally with management, employees, individuals served, families, and other appropriate parties as required.
• Collaborate with team members to support efficient day-to-day administrative operations.
• Complete assigned projects accurately and within established deadlines.
• Perform additional clerical and administrative duties as assigned.

Skills

Organizational skills

Time-management

Confidentiality

Attention to detail

Data entry

Microsoft Office

Communication skills

Teamwork

Tools

Microsoft Office

Email

Electronic records

Job description

Avancer Homes LLC, a provider of residential and support services for individuals with intellectual and developmental disabilities, is seeking a dependable, highly organized, and detail-oriented Clerical Support professional to join our team. This position plays an important role in maintaining accurate, complete, confidential, and well-organized records for the individuals we serve. The ideal candidate will demonstrate strong attention to detail, professionalism, confidentiality, time management, and the ability to manage multiple administrative responsibilities accurately and efficiently.

Essential Responsibilities

• Organize, maintain, and update files and records for individuals served, including paper and electronic documentation.
• Review records for completeness, accuracy, organization, and appropriate filing.
• Maintain consistent filing systems, naming conventions, and documentation practices to ensure information can be located efficiently.
• Maintain and update administrative records containing medical, demographic, personal, and other required information based on documentation provided by authorized staff or appropriate sources.
• Ensure updated information and documentation are accurately entered, filed, scanned, or stored in the appropriate individual record.
• Identify missing, incomplete, outdated, or incorrectly filed documentation and notify the appropriate staff member or supervisor for follow-up and correction.
• Maintain confidential records in accordance with Avancer Homes LLC policies and applicable privacy requirements.
• Safeguard sensitive information and exercise appropriate discretion when handling records concerning individuals served and employees.
• Assist with data entry, document preparation, scanning, copying, filing, and other administrative duties.
• Assist with maintaining forms, spreadsheets, reports, and tracking systems as assigned.
• Support the development, implementation, and maintenance of administrative procedures and recordkeeping processes.
• Communicate professionally with management, employees, individuals served, families, and other appropriate parties as required.
• Collaborate with team members to support efficient day-to-day administrative operations.
• Complete assigned projects accurately and within established deadlines.
• Perform additional clerical and administrative duties as assigned.

Preferred Qualifications

• Previous clerical, administrative, records management, healthcare, human services, or office support experience preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong written and verbal communication skills.
• Ability to prioritize assignments and manage multiple responsibilities.
• Comfortable working independently while also contributing as part of a team.
• Basic computer proficiency, including email, electronic records, data entry, and Microsoft Office applications.
• Dependable, professional, and able to follow established policies and procedures.

About The Role

The Clerical Support position is an administrative role and does not independently make clinical or medical decisions. The position is responsible for accurately maintaining and organizing documentation provided by authorized personnel and ensuring records are complete, current, properly filed, and accessible to authorized team members. Accuracy and confidentiality are essential, as the information maintained in these records supports the continuity and quality of services provided to the individuals we serve.

About Avancer Homes LLC

At Avancer Homes LLC, our work is centered on supporting individuals with intellectual and developmental disabilities while promoting dignity, respect, independence, and quality of life. The Clerical Support position contributes to that mission by helping ensure important records and administrative processes are accurate, organized, confidential, and properly maintained.

What We Offer

• A supportive and team-oriented work environment
• Opportunities for professional growth and development
• Meaningful work supporting individuals with intellectual and developmental disabilities
• A comprehensive benefits package for eligible employees
• Training and ongoing support

Compassion

• Respect
• Excellence