Administrative Specialist

CareWell Services; Battle Creek (MI); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Medical/dental insurance plans

Generous paid time off

Employer paid life insurance

Job summary

A healthcare support agency in Battle Creek is seeking a full-time Administrative Specialist to provide administrative and clerical support. The ideal candidate will manage office tasks, communicate effectively with staff and visitors, and ensure a professional environment. With a focus on employee well-being, the company offers a supportive hybrid culture and comprehensive benefits, making this role a perfect opportunity for those looking to advance their career in a caring environment.

Qualifications

• Significant experience with office automation and administrative assistance is required.
• Experience in public-facing roles with demonstrated growth in responsibilities.

Responsibilities

• Provide administrative, clerical, and support functions for the Agency.
• Answer multi-line phone system and transfer calls.
• Create spreadsheets, manage databases, and perform data entry.
• Perform general clerical duties including photocopying and filing.
• Coordinate and maintain records for administrative staff.

Skills

Office automation

Administrative assistance

Word processing

Public-facing role experience

Job description

Overview

Join the CareWell Services Southwest team as a full-time Administrative Specialist!

What We Do:

We promote health, independence, and choice for seniors, persons with disabilities, and caregivers. As an area agency on aging, we identify seniors’ needs and develop plans to enable older adults to maintain their independence with dignity through person-centered services. In addition, we recognize the needs of seniors and develop strategies to help older adults to maintain their independence with dignity through person-centered services.

Benefits

What We Offer:

Life-Work Harmony: If you are seeking a career where your personal well-being is valued as much as your professional contributions, CareWell Services is the place for you. This is why we foster a supportive, hybrid culture to allow you to bring your best self to work. We offer a work environment to give you a balanced approach between personal and professional life.

All-Encompassing benefits package: Matching up to 3% for 401(k) plan (vested on day one of enrollment), three medical/dental insurance plans which includes two plans that are no cost to the employee, generous time off of 3½ weeks your first year, short-term disability, a flex spending account, employer paid life insurance with the option of adding spouse and children. Thirteen paid holidays. AFLAC specialty insurance.

Position Summary:

Provide administrative, clerical and support functions for the Agency. Duties include general clerical, receptionist, data entry, executive support, and consumer relations. Project a professional image through in-person and phone interaction.

Responsibilities

• Answer multi-line phone system, triage and transfer calls to an appropriate staff member, and is comfortable using a portable headset.
• Communicate messages to staff in a timely and effective manner.
• Meet and greet participants and visitors to the Agency in a warm inviting professional yet respectful manner.
• Create spreadsheets, manage databases, completes data entry, draft correspondence, reports, etc., ensuring accuracy and professionalism using various software programs.
• Perform general clerical duties, including but not limited to photocopying, faxing, mailing, filing, distributing mail, ordering supplies, maintaining complex files, and preparing correspondence.
• Coordinate and maintain records for administrative staff.
• Distribute daily attendance information to the Agency and record it in the online attendance folder.
• Provide Information and Assistance.
• Promote Agency and community programs and resources.
• Coordinate monthly program surveys, tabulation, and participant mailings.
• Replenish informational brochures in racks.
• Maintain meeting room reservations and cleanliness.
• Agency event support.
• Maintain office equipment supplies and maintenance.
• Maintain clean, well-organized and tidy workspace.
• Support achievement of Agency mission and vision, reflecting its work behavior values.
• Perform other duties as assigned.

Qualifications

• Significant experience with office automation, administrative assistance and word/office processing required.
• Experience in public‑facing roles with demonstrated growth in responsibilities.

Equal Opportunity Employer, including disabled and veterans.