Clerical Specialist: DMV Records & Insurance Verification

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 31,000 - 42,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 within the Pennsylvania Department of Transportation to help keep vehicle registration processes running smoothly. The role emphasizes accuracy, attention to detail, and consistent customer service in a structured office setting.

The position offers full-time hours (37.5 per week), a daytime schedule, and a starting salary of $36,831. You will work in a professional team environment with a focus on quality service and timely record

Qualifications

• Six months as Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• Ability to perform essential job functions.

Responsibilities

• Record Review: Examine and enter financial responsibility information to determine the correct action for suspensions, renewals, reinstatements, and related records
• Registration Decisions: Decide whether to issue or deny registration plates, cards, and stickers based on provided documentation
• Mail Processing: Open, track, and process Certified mail and other correspondence received in the Financial Responsibility Section
• Insurance Verification: Contact insurance agents and departments to verify coverage details and request needed documentation
• Information Entry: Enter required data into the Financial Responsibility System and Carats while meeting accuracy and production standards
• Document Handling: Review all documentation for completeness, route items to the correct areas, and complete assigned work each day

Education

Six months as Clerical Assistant 1

High school graduation

Equivalent combination of experience and training

Job description

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 within the Pennsylvania Department of Transportation to help keep vehicle registration processes running smoothly. The role emphasizes accuracy, attention to detail, and consistent customer service in a structured office setting.

The position offers full-time hours (37.5 per week), a daytime schedule, and a starting salary of $36,831. You will work in a professional team environment with a focus on quality service and timely record