Clerical Partner (2 South) - 3pm-11pm / 7am-3:30pm

10 Sarah Bush Lincoln Health Center; Illinois; On-site; USD 22,000 - 34,000; Full time

Job summary

Sarah Bush Lincoln is seeking a Clerical Partner to support clerical/administrative aspects of patient care. The role involves answering phones, coordinating admissions/discharges, maintaining forms, and serving as a liaison among patients, families, staff, and medical teams.

Hours flex between 7am-4:30pm and 3pm-11pm with weekend and holiday rotation; responsibilities include processing orders, scheduling follow-ups, and ensuring a compassionate, safe environment for patients and staff alike.

Qualifications

• High School Diploma required.

Responsibilities

• Answers phones, patient calls, takes messages, and refers questions to the appropriate individual.
• Maintains unit supply of forms and prepares packets for admission, transfer, and discharge.
• Monitors and orders supplies; handles computer-based admission, transfer, and discharge tasks including follow-up appointments.
• Provides clerical support to timely patient care delivery.
• Serves as receptionist and liaison among patient, family, staff and medical personnel.
• Supports compassionate, holistic care and a safe, healing environment.
• Tracks patient locations and facilitates movement between care modalities.

Education

HS Diploma

Job description

Clerical Partner (2 South) - 3pm-11pm / 7am-3:30pm

Job Description

Clerical Partners support the clerical / administrative aspects of patient care delivery and serve as a liaison for patients, visitors, and staff.

Hours: Flex between 7am-4:30pm and 3pm-11pm, weekend and holiday rotation.

Responsibilities

• Answers phones, patient calls, takes messages, and refers questions and answers to the appropriate individual.
• Maintains unit supply of forms and prepares appropriate packets and information for admission, transfer, and discharge of patients.
• Monitors and order supplies, Performs computer-based functions including admission, transfer, and discharge including making follow-up appointments.
• Provides clerical support to the timely delivery of patient care.
• Serves as a customer service representative, receptionist, and liaison among patient, family, staff, and medical staff.
• Supports relationship based care by providing compassionate, holistic care to patients, family, and co-workers and promoting a safe, caring, and healing environment.
• Tracks and monitors the locations of all patients, and facilitates the movement of the patient from one care modality to the next, may sit with patients at times.

Requirements

Requirement: HS Diploma

High School (Required)

Compensation

Estimated Compensation Range $16.54 - $25.24, Pay based on experience

Company Culture

When you come to work for Sarah Bush Lincoln or Fayette County Hospital Long Term Care, you have our commitment to help make this the best work experience of your life. Career development is available through continuing education and on-site training, so come grow with us! We are striving to be the employer of choice in the area. Employees reap the benefit of our work culture which is steeped in professional and personal development programs. We have developed a solid benefit package to help retain our employees, while providing them opportunities to grow their careers. We support on-site classroom learning programs and internet courses, and we have a generous tuition reimbursement program-- all designed to help staff achieve their goals.