Clerical & Data Support Specialist III

Cumberland-County,-Nc; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Cumberland County Department of Social Services seeks a Clerical Support team member in the Economic Services Division to provide essential front-line clerical assistance. The role involves customer intake, document scanning, data entry, mail distribution, and maintaining workrooms and office equipment.

You will support program sign-ins, route inquiries, balance figures, manage timesheets, and maintain Excel spreadsheets while dealing professionally with the public.

Qualifications

• Knowledge of office procedures and practices.
• Ability to proofread spelling, punctuation, and specialized terminology.
• Experience with office accounting and record keeping concepts.
• Ability to learn and apply guidelines and use office equipment.
• Strong interpersonal skills to work with the public and staff.

Responsibilities

• Track customer information and sign-in to programs.
• Scan documents and maintain filing, mail distribution and workrooms.
• Obtain information from customers to sign them into appropriate programs.
• Direct customers to the proper section and assist the public.
• Type correspondence and manage mail and timesheets.
• Order and distribute office supplies; copy and file documents.
• Maintain copiers and process finance requisition forms.
• Log information and maintain Excel spreadsheets.

Skills

Office procedures

Proofreading

Record keeping

Customer service

Excel basics

Communication skills

Time management

Education

High school diploma

Job description

The Cumberland County Department of Social Services seeks a Clerical Support team member in the Economic Services Division to provide essential front-line clerical assistance. The role involves customer intake, document scanning, data entry, mail distribution, and maintaining workrooms and office equipment.

You will support program sign-ins, route inquiries, balance figures, manage timesheets, and maintain Excel spreadsheets while dealing professionally with the public.