Clerical Coordinator

St. Joseph’s/Candler Health System; Pooler, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

St. Joseph’s/Candler Health System in Pooler, GA is seeking a receptionist to greet patients, collect fees, and support the practice with front desk operations. You will enter demographic and insurance information into the EMR, process charges, and help with front-end closing.

The role requires strong people skills, teamwork, and the ability to multitask in a fast-paced environment; associates degree preferred and 1 year office practice setting experience required.

Qualifications

• Associates Degree - Preferred.
• 1 Year Office Practice Setting - Required.
• License & Certification: None Required.

Responsibilities

• Performs eligibility. Accurately inputs patient demographic and insurance information. Schedules appointments accordingly.
• Answers phones. Processes incoming and outgoing documents. Collects payments.
• Assist with bank deposits and daily front end closing. Enters out of office charges, if applicable. Monitors office supplies.

Skills

Customer service

Phone etiquette

Data entry

EMR

Communication

Organizational skills

Multitasking

Education

Associate degree - preferred

Tools

EMR system

Billing software

Microsoft Office

Job description

Acts as receptionist for all incoming clients into the practice with utmost customer care. Collects fees at time of service to include outstanding balances. Assist with answering calls ensuring the proper documentation of information is gathered and passed on to the providers. This position is responsible for entering and processing any out office charges into EMR, which will include collaboration with hospital and nursing home staff. Clerical Coordinator maintains an open line of communication with the providers and office manager. Assist practice manager with various duties and responsibilities as assigned.This position requires a highly motivated individual with a positive attitude towards the patients, physicians, and fellow employees. Must have strong people skills and be a team player. Individual must maintain a professional attitude while performing multiple tasks in a pressured environment. Individual must be innovative and self-motivating, engaging in tasks without being directed to do so. Individual must be detail oriented.

Education

Associates Degree - Preferred

Experience

1 Year Office Practice Setting - Required

License & Certification

None Required

Core Job Functions

• Performs eligibility. Accurately inputs patient demographic and insurance information. Schedules appointments accordingly.
• Answers phones. Processes incoming and outgoing documents. Collects payments.
• Assist with bank deposits and daily front end closing. Enters out of office charges, if applicable. Monitors office supplies.