Clerical Associate - L IV

NYC Health + Hospitals; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

NYC Health + Hospitals is seeking a clerical professional to perform data entry, record keeping, and customer service tasks under supervision.

The role includes supervising staff, assisting unit head, processing reports, and maintaining records; strong communication is needed. Candidates should have a high school diploma and at least six months of clerical or public-facing experience.

Qualifications

• High school diploma or equivalent required.
• Six months of clerical or customer service experience required.

Responsibilities

• Supervises personnel performing data processing and clerical tasks.
• Assists in supervising clerical staff and maintaining records and reports.

Skills

Data entry

Customer service

Education

High school diploma or equivalent

Job description

Duties & Responsibilities

Purpose of Position

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Under supervision, with latitude for independent judgment, performs one or more of the following:

Typical Tasks

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.