Clerical Associate - Level IV - Provisional / Re-Post

NYC Health + Hospitals; New York (NY); On-site; USD 38,000 - 47,000; Full time

Job summary

NYC Health + Hospitals is seeking a clerical professional to support office operations across its healthcare system. The role involves data entry, records maintenance, and customer service interactions in a fast-paced hospital environment.

Under supervision, you will perform routine clerical tasks and may assist in supervising staff, ensuring accurate data processing and timely reporting. A high school diploma and basic office skills are required.

Qualifications

• High school diploma or equivalent is required.
• Six months of full-time clerical experience or public interaction experience is required.
• Ability to handle customer inquiries professionally.

Responsibilities

• Supervises data processing functions including data entry and coding.
• Assists in supervising clerical activities and maintains records, reports.
• Performs routine tasks using office systems under supervision.

Skills

Clerical experience

Customer service

Data entry

Education

High school diploma or educational equivalent

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position:
This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.
Under supervision, with latitude for independent judgment, performs one or more of the following:

Examples Of Typical Tasks

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent; and
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences

• Preferred Certified Application Counselor (CAC)
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
• EPIC
• Cisco Finesse
• Connection to Wi-Fi
• Registration, billing and collections, financial counseling, and/or customer service