Clerical Associate IV

City of New York; New York (NY); On-site; USD 50,000 - 60,000; Full time

Job summary

The City of New York's Department of Environmental Protection seeks a Clerical Associate within the Bureau of Water & Sewer Operations to support engineering, connections and permitting tasks. The role involves data entry, meeting coordination, FOIL processing, and KPI reporting, under direct supervision, with opportunities for presenting materials and advancing workflow improvements.

Candidates must hold a permanent clerical civil service title and meet education/experience requirements.

Qualifications

• Four-year high school diploma or equivalent and one year of satisfactory clerical experience.
• Typing speed of at least 100 words per minute.

Responsibilities

• Process all received Plan/Application submissions and Fees within the division; complete data entry of related information.
• Address applicant data requests, status updates, and meetings with staff.
• Complete FOIL requests and maintain electronic and paper records.
• Attend and prepare meeting agendas, notes, and follow-up actions.
• Prepare materials for postings, interviews, and performance evaluations.
• Create presentations in PowerPoint for meetings or conferences.
• Develop data analyses using Excel and related tools.
• Update workflows, org charts, and guidance documents.
• Prepare monthly, quarterly, and yearly KPI metrics and analyses.

Skills

Typing 100 wpm

Education

High school diploma or equivalent

Job description

• Job Category: Administration & Human Resources
• Salary Band: $50,000 to $60,000
• Compensation: USD 46,503 - USD 53,479

Job Description

The NYC Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP delivers more than 1.1 billion gallons per day of the highest quality drinking water to 8.5 million NYC residents and more than 1 million people in Upstate New York, and has a wastewater conveyance and treatment system capable of processing over 1.3 billion gallons of wastewater per day to protect the environment and the city's surrounding waterways.

New York City has approximately 140,000 catch basins, 114,000 hydrants, 90,000 valves, 14 gatehouses, 3 reservoirs, 68 groundwater wells, a 100 million gallon underground storage tank and 7,000 miles each of both sanitary sewers and water mains. The responsibility of maintaining these vast networks falls under the Department of Environmental Protection’s Bureau of Water and Sewer Operations (BWSO).

The Bureau of Water & Sewer Operations (BWSO) seeks to hire one Clerical Associate within the Division of Engineering, Connections & Permitting. This section will be responsible for a wide variety of tasks and projects ranging from coordinating project meetings with applicants, tracking projects in various databases, performance-related visual presentations, developing and reporting on different data analysis metrics for the Division, etc.

The responsibilities will include logging in to all Pre-application meetings, Applications/Plans, Checks/Fees, Test Reports, FOIL Requests, are in line with BWSO goals that address appropriately and timely manner. Under direct supervision, the selected candidates will perform clerical/admin work of moderate difficulty and responsibility, but will not be limited to the following:

• Process all received Plan/Application submissions, Fees within the division of Engineering, Connections & Permitting. Complete data entry of related office information.
• Address applicant requests for data, status updates, requests to meet with staff, etc.
• Complete Freedom of Information Law (FOIL) requests.
• Perform work in relation to electronic and paper record keeping, archiving, and reports,
• Attending and preparing meeting agendas, meeting notes, presentations, and follow up action items.
• Working with different supervisors and managers in preparing materials necessary for new job postings, interviews, hiring packages, performance evaluations, etc.
• Preparing presentations in PowerPoint or other software, for other supervisors and managers that have to present material in meetings or for seminars and conferences.
• Develop and perform analysis of various data sources using excel or similar software, using formulas and other analytical methodologies.
• Work with different supervisors in developing or updating the team's workflow, organizational charts, guidance documents, etc.
• Arrange all necessary information and analysis in the preparation of monthly, quarterly, and yearly metrics as well as Key Performance Indicator, KPI analysis.

Under direct supervision, the selected candidate will perform essential tasks of moderate difficulty involving the unit functions.

***ALL CANDIDATES MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF CLERICAL ASSOCIATE TO BE CONSIDERED***

Appointments are subject to OMB approval.

For additional information about DEP, visit www.nyc.gov/dep

Recruitment Contact: [e-mail]

DEP is an equal opportunity employer with a strong commitment to the diversity of our organization and workforce. Your voluntary response to the NYCAPS on-line application section for referral information will assist us tremendously in our ability to track the success of our outreach and recruitment efforts. Please be sure to indicate your source of referral to this job.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program and also meet the education and experience requirements as listed in the job posting notice. Please indicate on your resume or cover letter that you would like to be considered for the position under the 55-a Program. This position is also open to non 55-a Program candidates who meet the education and experience requirements as listed in the job posting notice.

***ALL CANDIDATES MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF CLERICAL ASSOCIATE TO BE CONSIDERED***

CLERICAL ASSOCIATE - 10251

Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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