Clerical Associate

City of New York; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid holidays

Paid leave

Job summary

The New York City Police Department is seeking qualified Clerical Associate candidates for a permanent civil service role in the Printing Section. The position involves data entry, invoice processing, and strong customer-service duties in a production environment.

Typical requirements include a four-year high school diploma and at least one year of clerical experience, plus proficient keyboarding (100 keystrokes per minute). NYC residency rules apply and a 55-a program option may be available.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State education department or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute.

Responsibilities

• Data entry and processing of clerical tasks.
• Writing work orders and invoicing.
• Handling communication via telephone and email and providing customer service.
• Maintaining work order status and assisting administrative records.
• Research and general clerical support.

Skills

Typing speed

Phone skills

Customer service

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

Job description

**ONLY THOSE WHO ARE PERMANENT IN THE 'CLERICAL ASSOCIATE' TITLE WILL BE CONSIDERED, AS THERE IS AN ACTIVE CS LIST** The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.

The Printing Section provides print materials upon request by the NYPD. The Printing Section is a full service in-plant print facility comparable to any commercial printing establishment in the private sector. There three (3) methods of printing offered are inkjet, digital and conventional offset. The Printing Section handles design work, print production, finishing and distribution. Print material produced include books, manuals, flyers, maps, posters, stationery, program booklets, targets, banners, and secure items.

The duties performed under supervision include clerical and related work such as:

• Data entry;
• Writing work orders, invoicing;
• Communication response, telephone calls, emails, customer service;
• Provide work order status,
• Assist administrative team with records, and
• Research

WORK HOUR/SHIFT: 0800 X 1600

ADDITIONAL INFORMATION: The Printing Section operates in a production environment. There are several large production printers, printing presses and commercial grade bindery machines located onsite.

In compliance with federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Computer literate
• MS Excel and MS Word proficient
• Email
• Knowledge of computer files
• Composition
• Data entry skills
• Customer service
• Phone skills and record filing

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.