Clerical Assistant II – LIHEAP Data & Records Support

Commonwealth of Pennsylvania; Altoona (PA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Commonwealth of Pennsylvania in Pennsylvania is seeking a Clerical Assistant 2 to support the LIHEAP program. You will perform clerical duties, data entry, document imaging, and visitor support to help households access heating assistance.

Work is full-time seasonal with telework potential and a starting hourly rate of $18.83. The role emphasizes accuracy, organization, and collaboration with staff while serving the community.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent Federal Government title.
• Graduation from high school or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Scan, organize, and update electronic documents to ensure records are accurate and easy to access.
• Input client and program information into automated systems with accuracy and attention to detail.
• Greet clients, collect needed information, and direct them to the appropriate staff or resources.
• File, maintain, and purge case records according to office procedures and retention rules.
• Sort mail, messages, and documents and deliver them to the correct staff members.
• Discuss procedures, questions, and ideas with the supervisor to support smooth office operations.

Skills

Data entry

Document imaging

Visitor support

Record filing

Organizational skills

Education

High school diploma

Equivalent combination of experience and training

Tools

Automated systems

Job description

Commonwealth of Pennsylvania in Pennsylvania is seeking a Clerical Assistant 2 to support the LIHEAP program. You will perform clerical duties, data entry, document imaging, and visitor support to help households access heating assistance.

Work is full-time seasonal with telework potential and a starting hourly rate of $18.83. The role emphasizes accuracy, organization, and collaboration with staff while serving the community.