Clerical Assistant II - LIHEAP Support (Seasonal)

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Telework eligibility

Job summary

The Commonwealth of Pennsylvania, Department of Human Services, seeks a Clerical Assistant 2 to support LIHEAP and help clients access heating assistance. This role strengthens office, communication, and data skills while maintaining accurate records.

You will perform imaging, data entry, visitor support, filing, distribution, and routine clerical communication to ensure smooth operations. The position is seasonal full-time with telework options and standard business hours.

Qualifications

• Six months as Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title) or graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Document Imaging: Scan, organize, and update electronic documents to ensure records are accurate and easy to access
• Data Entry: Input client and program information into automated systems with accuracy and attention to detail
• Visitor Support: Greet clients, collect needed information, and direct them to the appropriate staff or resources
• Record Filing: File, maintain, and purge case records according to office procedures and retention rules
• Information Distribution: Sort mail, messages, and documents and deliver them to the correct staff members
• Clerical Communication: Discuss procedures, questions, and ideas with the supervisor to support smooth office operations

Education

High school diploma or equivalent

Six months Clerical Assistant 1 experience

Job description

The Commonwealth of Pennsylvania, Department of Human Services, seeks a Clerical Assistant 2 to support LIHEAP and help clients access heating assistance. This role strengthens office, communication, and data skills while maintaining accurate records.

You will perform imaging, data entry, visitor support, filing, distribution, and routine clerical communication to ensure smooth operations. The position is seasonal full-time with telework options and standard business hours.