Seasonal Clerical Assistant, Energy Assistance

Commonwealth of Pennsylvania

Lemoyne (Cumberland County)

Remote

USD 21.000 - 30.000

Vollzeit

Vor 3 Tagen
Sei unter den ersten Bewerbenden

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Zusammenfassung

The Commonwealth of Pennsylvania, Department of Human Services, Energy Assistance Program, seeks a Clerical Assistant 2 to support office operations and help clients with heating assistance applications. You will build organizational and communication skills while ensuring timely service for the community.

The role is seasonal full-time, with hours 8:30 AM–5:00 PM, and telework may be possible part time. Starting hourly pay is $18.83, with duties including mail handling, filing, phone support,

Qualifikationen

  • Six months as a Clerical Assistant 1 or equivalent.
  • Graduation from high school.
  • An equivalent combination of experience and training.

Aufgaben

  • Mail Handling: Open, sort, and distribute daily mail and match materials to existing applications.
  • File Management: Maintain organized alphabetical files for pending, completed, and active program applications.
  • Telephone Support: Answer calls, record information, make referrals, and arrange interviews or mail applications when needed.
  • Document Preparation: Prepare memos, letters, and forms and proofread materials for accuracy and clarity.
  • Computer Updates: Enter application data, make changes to records, review confirmation reports, and track program activity logs.

Kenntnisse

Organizational skills
Communication skills
Telephone etiquette

Ausbildung

Six months as Clerical Assistant 1
High School Diploma

Jobbeschreibung

The Commonwealth of Pennsylvania, Department of Human Services, Energy Assistance Program, seeks a Clerical Assistant 2 to support office operations and help clients with heating assistance applications. You will build organizational and communication skills while ensuring timely service for the community.

The role is seasonal full-time, with hours 8:30 AM–5:00 PM, and telework may be possible part time. Starting hourly pay is $18.83, with duties including mail handling, filing, phone support,

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