Clerical Assistant 2 (Scheduler) - Ebensburg Center (2nd & 3rd Shift) (Multiple Vacancies)

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 (Scheduler) to coordinate staffing coverage for a 24/7 residential facility. The role emphasizes careful recordkeeping, scheduling, and communication to ensure proper staff levels across all shifts.

The position supports the Centralized Scheduling Office, requiring attendance and overtime management, with work on 2nd and 3rd shifts. PA residency and ability to perform essential job functions are required.

Qualifications

• Six months as Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) or Graduation from high school or an equivalent combination of experience and training.

Responsibilities

• Coordinate staffing schedules for state and contracted staff across all shifts, including weekends, holidays, overtime, and training activities.
• Maintain schedules, spreadsheets, reports, logs, attendance records, and overtime documentation to support staffing decisions.
• Communicate schedule changes, review staffing needs, and arrange overtime or staff reassignments to maintain coverage levels.
• Manage vacation selection processes, track leave usage, and maintain related documentation.

Skills

Scheduling coordination

Education

High school diploma

Job description

Join the Department of Human Services as a Clerical Assistant 2 (Scheduler) and play an important role in keeping a 24/7 residential facility running smoothly. Your work helps ensure staff coverage for every shift so individuals receive the support they need. Every day brings new opportunities to make an impact through careful planning and teamwork. If you thrive in an organized and people-focused setting, this position may be the right fit for you.

Watch this video to see how you can make a difference at the Ebensburg Center!

This position supports the Centralized Scheduling Office by coordinating staffing coverage for a residential living area that operates around the clock. The role requires careful recordkeeping, communication, and scheduling to help maintain appropriate staffing levels across all shifts. As a Clerical Assistant 2 (Scheduler), you will perform the following duties:

• Staff Scheduling: Coordinate schedules for state and contracted staff across all shifts, including weekends, holidays, overtime, and training activities
• Record Maintenance: Maintain schedules, spreadsheets, reports, logs, attendance records, and overtime documentation to support accurate staffing decisions
• Coverage Coordination: Communicate schedule changes, review staffing needs, and arrange overtime or staff reassignments to help maintain required coverage levels
• Leave Administration: Manage vacation selection processes, track leave usage, and maintain related documentation in accordance with established agreements and procedures
• Office Support: Answer scheduling phone lines, record call-offs and late arrivals, send staffing notifications, and provide administrative support for daily operations
• Training And Resources:Schedule staff for training sessions, coordinate vehicle reservations, and update forms and spreadsheets that improve office efficiency

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 2nd shift (3:00 PM - 11:00 PM) and 3rd shift (10:30 PM - 6:30 AM) with 30-minute unpaid lunch
  • Work schedule details including rotating and break days to be further discussed during interview.
  • Hours may change based on operational needs
• Travel/overtime as needed
• The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.