Clerical Assistant 3

Commonwealth Of Pennsylvania; Butler (Butler County); On-site; USD 42,000 - 62,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 3 in the Western Regional Office of Children Youth and Families in Butler, PA. The role supports staff with clerical tasks, scheduling, record-keeping, and office coordination to ensure delivery of essential services.

Position involves strong organization, communication with staff and the public, and contributing to important child welfare goals in a Civil Service permanent full-time role.

Qualifications

• One year as a Clerical Assistant 2 or equivalent experience.
• One year of moderately complex clerical experience.
• An equivalent combination of experience and training.

Responsibilities

• Record maintenance: maintain logs, track licensing and child abuse reports, and manage expungement functions.
• Office coordination: schedule rooms, manage calls, greet visitors, and assist with onboarding new staff.
• Information review: examine correspondence, verify accuracy, and route materials to the correct staff.
• Equipment management: determine office needs, research vendors, and process approved orders.
• Data entry: input child abuse referral and complaint information into CWIS and maintain filing systems.
• Clerical support: prepare correspondence, type materials, manage emails and faxes, and support workflows.

Skills

Clerical experience

Record keeping

Office scheduling

Tools

CWIS

Job description

Salary

$41,506.00 - $61,927.00 Annually

Location

Butler County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-55947-00103

Department

Department of Human Services

Division

HS Wstrn Rgnl Off CYF

Opening Date

08/10/2026

Closing Date

8/24/2026 11:59 PM Eastern

Job Code

00103

Position Number

00164524

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00211619

Bureau / Division

Western Regional Office of Children Youth & Families

Worksite Address

108 Woody Drive

City

Butler, Pennsylvania

Zip Code

16001

Contact Name

Ashley Sattizahn

Contact Phone

717.705.2913

Contact Email

[e-mail]

THE POSITION

As a Clerical Assistant 3 with the Department of Human Services, you will play a key part in supporting child welfare work throughout the Western Region. This role offers steady responsibilities, daily variety, and the chance to help staff deliver essential services. Your organizational skills will support communication, scheduling, record keeping, and office coordination. Join a position that contributes to important goals while building your professional experience.

Watch this video to see how you can make a difference working for the Office of Children, Youth and Families!

DESCRIPTION OF WORK

This position provides clerical support, scheduling assistance, and record management for the Western Regional Office of Children Youth and Families. It requires strong organization, careful review of information, and effective communication with staff and the public. As a Clerical Assistant 3, you will perform the following duties:

• Record Maintenance: Maintain logs, track licensing and child abuse reports, and manage expungement functions
• Office Coordination: Schedule rooms, manage calls, greet visitors, and assist with onboarding new staff
• Information Review: Examine correspondence, verify accuracy, and route materials to the correct staff
• Equipment Management: Determine office needs, research vendors, and process approved orders for supplies and furniture
• Data Entry: Input child abuse referral and complaint information into CWIS and maintain filing systems
• Clerical Support: Prepare correspondence, type requested materials, manage emails and faxes, and support office workflows

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.