Clerical Assistant 3

Commonwealth-of-Pennsylvania; Butler (Butler County); On-site; USD 40,000 - 50,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Clerical Assistant 3 to support the Western Region Office of Children, Youth and Families. The role emphasizes clerical duties, scheduling, record management, and strong communication with staff and the public.

Responsibilities include maintaining logs, handling licensing and child abuse records, coordinating office tasks, and data entry into CWIS. Telework is not offered, and the position requires organizational precision and reliability.

Qualifications

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration).
• One year of moderately complex clerical experience.
• An equivalent combination of experience and training.

Responsibilities

• Maintain logs, track licensing and child abuse reports, and manage expungement functions.
• Schedule rooms, manage calls, greet visitors, and assist with onboarding new staff.
• Examine correspondence, verify accuracy, and route materials to the correct staff.
• Determine office needs, research vendors, and process approved orders for supplies and furniture.
• Input child abuse referral and complaint information into CWIS and maintain filing systems.
• Prepare correspondence, type requested materials, manage emails and faxes, and support office workflows.

Skills

Clerical experience

Record maintenance

Data entry

Office coordination

Communication

Education

Equivalent combination of experience and training

Job description

As a Clerical Assistant 3 with the Department of Human Services, you will play a key part in supporting child welfare work throughout the Western Region. This role offers steady responsibilities, daily variety, and the chance to help staff deliver essential services. Your organizational skills will support communication, scheduling, record keeping, and office coordination. Join a position that contributes to important goals while building your professional experience.

Watch this video to see how you can make a difference working for the Office of Children, Youth and Families!

This position provides clerical support, scheduling assistance, and record management for the Western Regional Office of Children Youth and Families. It requires strong organization, careful review of information, and effective communication with staff and the public. As a Clerical Assistant 3, you will perform the following duties:

• Record Maintenance:Maintain logs, track licensing and child abuse reports, and manage expungement functions
• Office Coordination:Schedule rooms, manage calls, greet visitors, and assist with onboarding new staff
• Information Review:Examine correspondence, verify accuracy, and route materials to the correct staff
• Equipment Management:Determine office needs, research vendors, and process approved orders for supplies and furniture
• Data Entry:Input child abuse referral and complaint information into CWIS and maintain filing systems
• Clerical Support:Prepare correspondence, type requested materials, manage emails and faxes, and support office workflows

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.