Clerical Assistant 2 - Blair CAO

Commonwealth of Pennsylvania; Altoona (PA); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Commonwealth of Pennsylvania, Department of Human Services, Blair County Assistance Office in Altoona, PA, has an opening for a Clerical Assistant 2. The role supports important services for the community and helps ensure accurate case processing.

The position is full-time (37.5 hours/week) with a schedule from 8:30 AM to 5:00 PM, and may offer part-time telework. The starting salary is $36,831 and reflects PA residency requirements.

Qualifications

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school
• An equivalent combination of experience and training

Responsibilities

• Data Entry Tasks: Enter applications, update records, and process client information across multiple systems
• Document Handling: Sort, scan, file, and maintain records so that case files stay accurate and organized
• Communication Support: Answer phones, take messages, direct callers, and assist visitors who come to the office
• Mail Processing: Open, sort, date stamp, and distribute mail while meeting established deadlines
• Business Correspondence: Prepare standardized letters and other written materials with correct punctuation and grammar

Education

High school diploma

Job description

$36,831.00 - $54,162.00 Annually

Blair County, PA

Civil Service Permanent Full-Time

CS-2026-59018-00102

Department of Human Services

HS Blair CAO Hdq

09/22/2026

10/5/2026 11:59 PM Eastern

00102

Multiple positions may be filled from this posting.

AFSCME

A1

ST03

00210007

Office of Income Maintenance - Blair County Assistance Office

1100 Green Avenue

Altoona, Pennsylvania

16601

Nancy Rissmiller

[e-mail]

THE POSITION

As a Clerical Assistant 2 with the Blair County Assistance Office, Department of Human Services you will help support important services that impact your community. This role offers steady tasks that keep office operations running smoothly. You will work with information that helps individuals and families receive needed assistance.

This position is a great opportunity to build skills and support meaningful work.

DESCRIPTION OF WORK

This position provides clerical support that keeps office operations accurate and efficient. You will work with information, documents, and records that support case processing.

As a Clerical Assistant 2, you will perform the following duties:

• Data Entry Tasks: Enter applications, update records, and process client information across multiple systems
• Document Handling: Sort, scan, file, and maintain records so that case files stay accurate and organized
• Communication Support: Answer phones, take messages, direct callers, and assist visitors who come to the office
• Mail Processing: Open, sort, date stamp, and distribute mail while meeting established deadlines
• Business Correspondence: Prepare standardized letters and other written materials with correct punctuation and grammar

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
• WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Altoona, PA. The ability to telework is subject to change at any time.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);
• Graduation from high school;
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Blair County. If no eligible candidates who live within Blair County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.