Clerical Assistant 2 - Westmoreland County Assistance Office (Multiple Vacancies)

Commonwealth Of Pennsylvania; Hempfield Township (Westmoreland County); On-site; USD 37,000 - 54,000; Full time

Job summary

The Clerical Assistant 2 position with the Department of Human Services serves Westmoreland County and Greensburg, PA. You will support staff by keeping information organized and assisting customers with clear communication, contributing to efficient daily operations.

Typical duties include processing applications, maintaining case files, and handling mail, faxes, and messages. Telework may be available; on-site duties are conducted at the Greensburg headquarters.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent Federal Government job title.
• Graduation from high school or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Process applications and organize case materials.
• Maintain accurate records and support staff and customers.
• Front desk and reception duties as needed.

Skills

Clerical experience

Education

High school diploma

Equivalent combination of experience and training

Job description

$36,831.00 - $54,162.00 Annually

Westmoreland County, PA

Civil Service Permanent Full-Time

CS-2026-58583-00102

Department of Human Services

HS Westmoreland CAO Hdq

09/14/2026

9/27/2026 11:59 PM Eastern

00102

Multiple positions may be filled from this posting.

AFSCME

A1

ST03

00210650

Office of Income Maintenance - Westmoreland County Assistance Office

587 Sells Lane

Greensburg, Pennsylvania

15601

Krista Caruso

[e-mail]

THE POSITION

This Clerical Assistant 2 position with the Department of Human Services' Westmoreland County Assistance Office offers a chance to support an office that helps people access important programs. This role lets you assist staff by keeping information organized and moving efficiently. You will help customers by providing clear communication and dependable support. The agency values individuals who enjoy structured tasks and reliable daily routines.

DESCRIPTION OF WORK

This role focuses on processing applications, organizing case materials, and supporting customers and staff throughout daily office activities. You will help maintain accurate records, manage messages, and support important tasks that keep operations running smoothly.

As a Clerical Assistant 2, you will perform the following duties:

• Application Processing: Enter client information, clear files, and forward applications for intake
• Case Maintenance: Prepare narratives, update case records, and issue ACCESS cards
• Message Handling: Process cluster messages and direct calls to staff as needed
• Mail and Fax Duties: Sort, date stamp, distribute, and send mail and faxes each day
• Scanning Tasks: Scan and index renewals, SARs, and other assigned case materials
• Front Desk Support: Greet walk-in customers and assist with reception activities

Work Schedule and Additional Information

• Full time employment, 37.5 hours per week.
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 1-hour lunch.
• DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
• Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Greensburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Westmoreland County. If no eligible candidates who live within Westmoreland County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements

• You must pass a background investigation.
• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.