Clerical Assistant 2

Commonwealth of Pennsylvania; Montoursville (Lycoming County); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework available

Job summary

Commonwealth of Pennsylvania’s Department of Transportation seeks a Clerical Assistant 2 to greet visitors, handle calls, manage mail, and provide typing and proofreading support to keep the district office running smoothly.

Responsibilities include safety data tracking, project assistance, and coordinating with the maintenance unit. The role is full-time, with a 37.5-hour week and a possible telework option after probation for qualified staff in Pennsylvania.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent
• Graduation from high school or equivalent
• An equivalent combination of experience and training

Responsibilities

• Greet visitors and direct them to the proper staff or unit
• Answer calls, provide information to customers, and transfer callers accurately
• Sort incoming and outgoing mail and prepare items for delivery
• Provide typing support, proofread documents, and assist with projects
• Track accident data, assemble reports, and maintain safety records
• Assist maintenance unit staff and complete additional administrative tasks

Skills

Keyboarding

Dictation

Education

High School Diploma

Job description

The Department of Transportation is looking for a Clerical Assistant 2 who enjoys helping people and keeping things organized. This position allows you to support a busy office while interacting with visitors and staff. Your work will help maintain clear communication throughout the District Office.

Step into a role where your efforts make daily operations smoother for everyone.

This position supports the daily functions of the District Office by greeting visitors, handling calls, and assisting with clerical tasks. The role plays a key part in maintaining accurate information and supporting safety and maintenance operations.

As a Clerical Assistant 2, you will perform the following duties:

• Reception Support: Greet visitors and direct them to the proper staff or unit
• Call Handling: Answer calls, provide information to customers, and transfer callers accurately
• Mail Management: Sort incoming and outgoing mail and prepare items for delivery
• Clerical Assistance: Provide typing support, proofread documents, and assist with projects
• Safety Coordination: Track accident data, assemble reports, and maintain safety records
• General Support: Assist maintenance unit staff and complete additional administrative tasks

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:30am to 4:30pm, Monday-Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Montoursville, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• Graduation from high school;or
• An equivalent combination of experience and training.

Special Requirements (NSRs):

• Must possess keyboarding skills to meet standards for speed and accuracy.
• Must possess the ability to take and transcribe dictation.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.