Clerical Assistant

Providence; Medford (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Providence Medford Medical Center in Medford, Oregon seeks a clerical assistant to support scheduling and front desk operations in a patient-facing role.

You will help coordinate appointments, assist clinic staff, and ensure smooth reception activities while delivering compassionate care. This role emphasizes teamwork, reliability, and effective communication within our patient-focused, whole-person care environment.

Qualifications

• 1 year of customer service experience required.
• Experience in a medical environment is preferred but not required.

Responsibilities

• The clerical assistant supports front desk and clinic operations and handles scheduling.
• Interacts with patients in a patient-facing role and maintains records.

Skills

Customer service

Medical terminology

Education

HS Diploma or GED

Tools

MS Office

Scheduling software

EPIC

Job description

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Providence caregivers are not simply valued – they’re invaluable. Join our team atProvidence Medford Medical Centerand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 yearof experience in a customer service-oriented environment.

Preferred Qualifications:

• H.S. Diploma or GEDin General Studies
• AHA HeartSaver certification or AHA BLS certification upon hire (for some Rehab clinic locations)
• Experience in medical environment OR Rehab field OR working with medical terminology
• 1 yearof experience utilizing MS Office Suite or other Windows-based software programs.
• Experience with computerized patient scheduling programs.
• Experience with EPIC

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.