Patient Services Specialist - ORTHOPEDICS

Providence; Santa Rosa (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Best-in-class benefits

Job summary

Providence Medical Foundation in Santa Rosa, CA seeks a Patient Services Specialist – Journey Level to manage front-office duties with growing independence. You’ll handle patient registration, appointment scheduling, insurance verification, and general clerical tasks as a key member of the care team.

Join a culture focused on compassionate service and operational excellence. The role supports Providence patients and families, with a path to deeper responsibilities and ongoing development in a

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Front-office duties including patient registration and appointment scheduling.
• Insurance verification and handling general clerical tasks.

Skills

Customer service

Healthcare experience

Medical office experience

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
• 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.