Clearwave Fiber Sr. Supervisor, Direct Sales

Bay County Chamber of Commerce; Moore (Delaware County); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Free Clearwave Fiber services

Health, dental, and vision insurance

401(k) with generous company matching

PTO up to 20 days in first year

Employee referral program

Career development opportunities

Target pay - $93k base + commission

Job summary

Clearwave Fiber is seeking a Sr. Supervisor, Direct Sales to oversee the Residential Sales Executive team in Panama City Beach, FL.

You will report to the Regional Sales Manager and drive growth, coaching a diverse group to exceed targets and deliver exceptional customer experiences. Key focus areas include recruiting, performance management, and field leadership, with about 60% in the field and 40% on strategic planning, reporting, and administration to ensure timely commissions and strong

Qualifications

• Proven track record in meeting and exceeding sales goals.
• Experience of coaching and developing a sales team.
• Strong leadership and cross-team collaboration.
• Excellent communication across departments and leadership levels.

Responsibilities

• Achieve sales goals for Residential Sales Executives.
• Supervise, train, and coach the Residential Sales Executives (RSEs).
• Deliver performance reports and metrics to sales leadership.
• Recruit, interview, and hire new sales talent.
• Conduct performance reviews and manage improvement plans.
• Oversee territory assignments and commission payments.
• Collaborate with leadership and operations for success.
• Spend approximately 60% in the field and 40% on planning and administration.

Skills

Sales leadership

Direct sales

Coaching & mentoring

Performance management

Team development

Communication

Job description

As a Sr. Supervisor, Direct Sales, you will oversee the day-to-day operations and performance of the Residential Sales Executive team in the Panama City Beach, FL, area. Reporting directly to the Regional Sales Manager, you will work closely with leadership to ensure the team not only meets but exceeds sales targets. Your leadership will be crucial in driving growth, operational excellence, and the future of residential fiber connectivity.

Who You Are

• A driven leader with a passion for sales and team development.
• Experienced in direct sales, preferably in telecommunications or a related field.
• Adept at coaching, mentoring, and leading a diverse team of sales professionals.
• Skilled in performance management and operational efficiency.
• An excellent communicator, capable of partnering effectively across departments and leadership levels.

Duties & Responsibilities

• Achieve Excellence: Be accountable for meeting and surpassing your team's sales goals, balancing leadership responsibilities with individual sales efforts.
• Lead & Inspire: Supervise, train, and coach the Residential Sales Executives (RSEs), fostering an environment of continuous improvement, accountability, and team success.
• Drive Performance: Deliver comprehensive performance reports and metrics to sales leadership, providing transparency and insight into team performance and progress.
• Build the Team: Take responsibility for recruiting, interviewing, and hiring new sales talent.
• Mentor, coach, and develop your team members, ensuring they are set up for long-term success.
• Manage Employee Relations: Oversee employee relations, conducting performance reviews and managing improvement plans to maintain a productive, engaged, and motivated workforce.
• Collaborate for Success: Work closely with leadership and operations teams to manage territory assignments, track performance, and ensure accurate and timely commission payments.
• Be Adaptable: Perform additional duties as requested by market leadership, demonstrating flexibility and commitment to Clearwave Fiber’s overall success.
• The Split: Approximately 60% of your time will be spent in the field, directly engaging with your team to support and lead by example. The remaining 40% will focus on strategic planning, reporting, and administrative tasks to ensure smooth operations.

Perks You’ll Love

• Free Clearwave Fiber services (if you live in our service area).
• Health, dental, and vision insurance from day one.
• 401(k) with generous company matching and 100% vesting from the beginning.
• Paid time off—up to 20 days in your first year!
• Employee referral program and career development opportunities.
• Target pay - $93k base, plus commission.